Frequently Asked Questions
Below are some commonly asked questions. Don't see the answer you're looking for?
Contact us – we're happy to help!
MANAGING YOUR ACCOUNT
Q: I forgot the password for my account. How do I get a copy?
A: On the sign in page, click "Forgotten password?" and enter your email address. You'll then receive an email explaining how to set up a new password. If it doesn't arrive promptly, please check your junk or spam folder.
Q: I just accepted a new position and am no longer looking. Can I remove my profile from your site?
A: First – congratulations! Did you get a job you applied for on Work for Good? If so, we'd love to hear about it! Email us at hello@workforgood.org. Now, to answer your question – we'd really urge you to keep your Work for Good account active, and just make your profile private.
To do this, log in to your account, click on your name in the top right corner and select "Your profile." Select the "Who can view your profile?" tab and select "No" to hide your profile from all recruiters and employers.
If you are absolutely sure that you want all your information permanently deleted, select the "Delete profile" option. You will need to confirm your password again before the system permanently deletes the account.
Q: How does Work for Good keep my information confidential?
A: Your information will never be shared with the public. If you choose to make your profile public, only registered and approved employers and recruiters can view your information. Employers can search your profile only if you have set your visibility setting to "Allow employers to see your profile and attached resume." You can adjust this setting in your account under "Your Profile."
APPLYING FOR JOBS
Q: How do I apply for a job?
Navigate to the job you wish to apply for, and click the "Apply" button in the top right corner. If you are not already logged in, you will be prompted to enter your email address and password. If you don't have an account, you will need to create one in order to proceed. After logging in and clicking "Apply," complete the application form, upload a cover letter and either upload a new resume, or use the one saved in your account. Click the "Send application" button and you have successfully applied for the job.
Q: How do I upload a resume.
First, navigate to https://www.workforgood.org/profile. If you are not logged in, you will need to login or create an account before you can proceed.
If you've previously created a profile, under "Your profile" click the "Change Resume" button on the right. Follow the prompts to upload your resume. You may upload from your computer, or import from cloud storage (Dropbox, OneDrive or Google Drive). Select the resume you would like to import and click the "Change Resume" button. You may upload a new resume at any time, however only one resume can be attached to your profile at a time.
If you're creating a profile for the first time, under "Create a profile" you may upload from your computer, or import from cloud storage (Dropbox, OneDrive or Google Drive). Select the resume you would like to import and click the "Save" button. From this page you may also select whether your profile will be visible to employers. You may upload a new resume at any time, however only one resume can be attached to your profile at a time.
Q: Did my application go through?
A: To view a record of applications you have submitted, log in to your account and click on your name at the top right corner, then select "your jobs." On the "Your jobs" page, click the "Applications" tab to view a list of all jobs you've previously applied to, as well as the submission date.
Q: I have applied for a job, but have not heard from the employer. Will my applications be acknowledged?
A: After you have applied to a specific job, it is that employer's choice how to handle follow-up communications. Some employers contact every applicant, but others only contact applicants of interest.
Q: Can I delete a job application I have submitted?
A: No. Job applications are sent to employers immediately so you are not able to delete a job application after it has been submitted.
Q: Can I reapply to a job?
A: No. Once you've applied, the employer has received your information. Please make sure to double check that your information is correct before hitting send.
Q: What do I do if I click "Apply Now" and am routed to another website?
A: Many employers choose to use their own career websites to accept applications. Additionally, Work for Good has an extensive partner network, which may result in the application process residing on our partners’ websites. If for some reason you suspect that you’ve been routed incorrectly, please email support@workforgood.org, and include a link to the job posting.
Q: I think a job posting may be SPAM and/or fraudulent in nature. What do I do?
A: If you come across a job posting that you believe to be SPAM, fraudulent in nature, or otherwise suspicious, please email us immediately at support@workforgood.org. Please put "SPAM Posting" in the subject line and include a link to the job posting in the body of the email.
JOB ALERTS
Q: What are job alerts?
A: Job alerts are notification emails that will send you all new job opportunities that match the parameters you set. You can create up to 20 job alerts and can change or cancel them at any time on your job alerts page. Please note, you will receive separate emails for each saved job alert you create.
Q: How do I create a job alerts?
A: To create a job alert, log in to your account and click "Create job alerts" in the main navigation. Fill out the search parameters you wish to use and click "Email me jobs like this." The system will email you daily, but only if new jobs are added that meet your criteria.
Q: How do I delete or edit my job alerts?
A: To manage your job alerts, log in to your account and click on your name at the top right corner, then select "Your jobs." Select the "Job alerts" tab to preview, edit and delete all of your existing alerts.