Employers: Login / Create account
Employers: Login / Create account
Employers: Login / Create account
Employers: Login / Create account
Work for Good’s upgraded site is now live! We’ve worked hard to bring you a more streamlined, secure, and practical way to list your job openings, and find top talent.
Please note that we are currently updating this FAQ page to align with our upgraded account system and that more questions and answers will be added soon! If you need any support, please reach out to hello@workforgood.org and we will be happy to help.
Go here and complete the form.
Our system will only allow an email address to be associated with one account.
Your username is your email address. If you know the email you used to create your account, you can follow these steps to login without a password:
If you no longer remember the email you used to create your account, and none of your email addresses work, you can either create a new account or reach out to us at hello@workforgood.org for assistance.
Your information will never be shared with the public. If you choose to make your profile public, only registered and approved employers and recruiters can view your information. Employers can search your profile only if you have set your visibility setting to “Allow employers to see your profile and attached resume.” You can adjust this setting in your account under “Your profile.”
You can add people to your organization only if:
To add someone to your organization, first click on “Your account” at the top of the page. From there, scroll to the box labeled “Organizations & Roles” and click “Manage organizations & roles.”
This will take you to a list of the organizations you are currently linked to. In the box labeled with the organization you wish to add to, click “Manage users.”
The next screen will show you a list of the people currently associated with your organization. Click the red “Add new user” button above the list on the right-hand side.
Next, you’ll follow the prompts to link a user with your organization. You will have the option to grant a new user “view only” access (which permits them to view listings and users, but not edit them) or to give them permission to “manage listings” and/or “manage users.”
You can remove people from your organization only if you have “manager” access to your organization.
To remove someone to your organization, first click on “Your account” at the top of the page. From there, scroll to the box labeled “Organizations & Roles” and click “Manage organizations & roles.”
This will take you to a list of the organizations you are currently linked to. In the box labeled with the organization you wish to add to, click “Manage users.”
The next screen will show you a list of the people currently associated with your organization. Find the user you wish to remove, and click the “Edit details” link.
Next, you will see a box with settings for this user. Click the purple “Remove user” link to remove this user.
Yes, you can change access levels for other users if you have “manager” access to your organization.
To change the access level for a user, first click on “Your account” at the top of the page. From there, scroll to the box labeled “Organizations & Roles” and click “Manage organizations & roles.”
This will take you to a list of the organizations you are currently linked to. In the box labeled with the organization you wish to add to, click “Manage users.”
The next screen will show you a list of the people currently associated with your organization. Find the user you wish to remove, and click the “Edit details” link.
Next, you will see a box with settings for this user. Under “Level of access,” you’ll see three options:
Click the checkboxes next to the permissions you want to grant this user, then click the “Save & return” link.
You can only edit your organization profile if you have “manager” access to your organization.
To edit your organization profile, first click on “Your account” at the top of the page. From there, scroll to the box labeled “Organizations & Roles” and click “Manage organizations & roles.”
This will take you to a list of the organizations you are currently linked to. In the box labeled with the organization you wish to edit, click “Edit details.”
The next screen will show you a form with all of your organization’s details filled in. From here, you may change any of the details you wish, including your logo image. (You can change the image by clicking on it, which will open up an “upload file” box.)
When you have finished your edits, click the “Save & return” link above the form on the left.
Alternatively, you can abandon your changes by clicking the “Cancel & return” link above the form on the right.
How do I resize my logo?
Logo images on our site must be sized exactly 360 pixels wide and 180 pixels tall. To resize your logo, we recommend using the free online tool Pixlr (https://pixlr.com/editor/). Open your logo file in Pixlr, being sure to use the largest logo you have available. Then follow these steps:
Can I give others account access?
No, your employer account is unique to you. However, the administrator of your organization’s account can create new users. Simply login to your account and click the organization’s name in the right hand corner. Select the “Organization users” tab and then click “Add new user.”
How do I add users to my account?
Log in to your account and click the organization’s name in the right hand corner. Select the “Organization users” tab and then click “Add new user.”
How can I remove a user from our organization’s account?
Log to your account and click the organization’s name in the right hand corner. Select the “Organization users” tab and click “Expire” next to the name of the user you wish to remove.
Can I restrict account access for specific users?
Yes, the administrator of your organization’s account may add a new user or edit an existing user, using the following permission options:
How do I edit my organization profile?
Log in to your account and click on your organization’s name in the upper right hand corner, and select the “Your organization profile” tab.
Do you still offer resume database search?
No, not at this time. However, we are continuously rolling out new features to serve our clients. Please make sure to create an account to receive notice of new features as they become available.
First, log in to your account.
Next, head to the “Manage Jobs” page: Move your cursor to the words “Your account” at the top of the page, and a drop-down menu will appear. Click “Manage your jobs.”
On the “Manage Jobs” page, you’ll see a list of job listings and two fields for filtering them. Click the green “Add new listing” button on the right side of the page.
Next, you’ll be prompted to select the organization you want to post a listing for. (If the organization is not listed, you can select “Add new organization” and follow the prompts.) Once selected, click the green “Continue” button.
The next three steps will ask for details regarding your workplace, the role, and how you’d like to receive applications. (Candidates can submit application materials directly through Work for Good, to be delivered to you via email, or you can direct them to an application page on another site.) Please note that you can also add screening questions to be answered on-screen in the application process.
Step 5 gives you the option to select your listing type and to pay for your listing if you do not have listing credits already in your account. (You may purchase listing credits ahead of time here.)
The final step gives you a chance to confirm the details of your job listing.
Move your cursor to the words “Your account” at the top of the page, and a drop-down menu will appear. Click “Manage your jobs.”
On the “Manage Jobs” page, you’ll find all your job listings, along with options for filtering them.
Your job listing will be live on the job board within 15 minutes.
All of our value-packed job listings include:
A premium package includes all of the features of a standard job listing with extra features designed to enhance visibility and encourage clicks. With a premium package, your job listing will be:
Yes. When creating your job listing, you’ll have the option to direct candidates to an application page on your site. Alternatively, you can opt for candidates to submit application materials directly through Work for Good, to be delivered to you via email.
Work for Good is a highly targeted job board, serving purpose-driven jobseekers and mission-oriented organizations. This means that you will see the best results for jobs with nonprofit organizations, foundations, education or government agencies, corporate CSR and foundation professionals, philanthropic advisors, and similar outfits. If you’re not sure if your job is a good fit, email us at hello@workforgood.org and we’ll help you figure it out.
You may only choose a single location, but it can be as broad as you’d like.
To be more specific: In step two of the “Add a new listing” process, you will be asked to search for a location with the question “What area should we show your listing near?” You may enter “USA,” a state, a city, or a specific address. (Note that your listing will not display the full address, just the city and/or state and/or United States.)
Alternatively, you may click the box next to “This role does not have a primary location” to skip the location lookup, but we do not recommend this option as it may make your listing less likely to show up in search results.
If it is important to list more than one location, please email us at hello@workforgood.org and we can work with you to make sure this information is highlighted for candidates.
The “short description” is the text that shows on search result pages – what a candidate sees before they click to view your full description. Only 250 characters will display on the search results page, so be sure to keep it short and enticing so jobseekers will want to read more.
We have attempted to cover a full range of functions under the prompt “What categories of work are involved?” We encourage you to select the function that best fits your job opening. If your job happens to fall into more than one category, you can select multiple options.
Experience tells us that the function you select is not nearly as important as your title and description – so no matter what function you choose, you won’t harm your listing’s performance.
Our list of focus areas is based on the National Taxonomy of Exempt Entities (NTEE) system used by the IRS and NCCS to classify nonprofit organizations. While many use the same wording, a few of our optinos have been reworded to make relevant listings more easily searchable by candidates. You can find a breakdown of NTEE categories here.
Yes, you may add any number of yes-or-no screening questions you like, and opt to require particular answers before candidates will be allowed to apply.
In step 4 of the “add a job listing” process, you will see the prompt “(optional) Add questions that applicants should answer:” beneath the field for adding a notification email.
Click “Add a question,” and you’ll see a field to type in your question and define whether a specific answer is required to apply. Click “Add a question” again to add another question. These questions will appear on-screen once candidates click the “Apply now” button attached to your listing.
How do I post a job?
Log in to your account and select “Post a job” from the main navigation. Depending on whether you have credits in your account from a previous package purchase, you will see either “use now” or “post a job now” buttons. Click the button for the product you wish to use.
On the job listing page, please complete the information for the job you are posting. To save this listing click “save and continue.” From here, you have the option to preview this job or to continue editing. Or, you can go straight to you cart to pay if you do not have job listing credits. Click the “Check Out” button and then select “Pay Online.” Select “Continue to Payment” and complete your payment information. (Please note this information must be exactly as it appears on the card and the billing address must also match exactly.) Then click “Pay Now.” Once the order is processed you will be redirected to review your receipt.
How do I view all jobs that I’ve posted on Work for Good?
Login to your employer account and select “Your jobs” from the main navigation. Click the drop down arrow of status field and select “All Jobs,” then click filter.
How long does it take for my job to show up on the board?
Your job listing will be live on the job board within 15 minutes.
Why is my job appearing on another site?
As a benefit to our employers, Work for Good maintains a partnership with other job boards to provide added visibility and candidate flow to your job listing. A new job listing will usually take 24 hours to appear on outside job boards. Also, please note that when a job description is edited, changes will take about 24 hours to be reflected on outside job boards. Likewise, if you close the job it will take 24 hours to be removed from them. If you do not want your job listing to flow to other job board, please contact us at hello@workforgood.org.
What is the difference between a standard job listing and a premium listing?
Our value-packed job listings include:
A premium package includes all of the features of a standard job listing with extra features designed to enhance visibility and encourage clicks. With a premium package your job listing will be:
Can I send my candidates directly to my Applicant Tracking Software (ATS)?
Yes, when creating your job listing under the section of Applications, click “via a company website” paste your direct URL in this box.
How do I change my job title?
Job titles can only be changed by your account rep. Please contact us to make a change in your job title.
How do I make edits to my existing job listing?
Edits to live listings can only be changed by your account rep. Please contact us to make changes or edits.
We have found a candidate and my job listing is still live. How do I close/deactivate my current job listing?
Log in to your employer account, and in the main navigation select “Your jobs” to see a list of all of your jobs. Find the job you wish to deactivate and click “Expire” and then “Confirm.”
What type of jobs can I list?
Because we are a highly targeted job board serving purpose-driven jobseekers and mission-oriented organizations, you will see the best results for jobs with nonprofit organizations, foundations, education or government agencies, corporate CSR and foundation professionals, and philanthropic advisors, etc. If you’re not sure if your job is a good fit, call us and we’ll help you figure it out.
Can I post nationwide or in multiple locations?
Yes, you can either choose up to two different locations, or, if you want your listing to appear in all location searches, type in “Nationwide” in the location box.
What is a job summary and why do I need one?
The job summary is the 150 character description that shows on the search result pages, before a jobseeker clicks to view your full description. When you post your job, you have the option to write your own summary or to have the first 150 characters of your description pre-populate as the summary.
Only 150 characters will display on the search results page, so be sure to keep it short and enticing so jobseekers will want to read more.
Does my company’s name have to be included in the listing? That is, can I post an anonymous listing?
Yes. When you post a job, at the bottom of the page, you will see a box labeled “alternate employer name.” This option allows you to enter an alternative name, such as “confidential” or a different organization’s name which is what will appear in your listing instead of the name of your organization.
I am a 3rd party recruiter or consultant. Can I list a job for an organization that is different from my own?
Answer forthcoming!
Why don’t you have more job functions? What if I can’t find a function that works for me?
Select the function that best fits your job opening. If your job happens to fall into more than one, don’t worry, you can select multiple functions. Experience tells us that the function(s) you select is not nearly as important as your job’s title and description – so no matter what function you choose you won’t harm your listing’s performance.
Mission impact areas: What if I don’t see a category that matches my organization?
Our focus areas were developed from the National Taxonomy of Exempt Entities (NTEE) system used by the IRS and NCCS to classify nonprofit organizations. While many are exactly the same, but a few of our focus areas have been reworded to make the language more easily searchable by jobseekers. If you would like to see the breakdown of these codes please click here: http://nccs.urban.org/classification/ntee.cfm and select “Full list of NTEE codes (Word Document).”
Can I set up screening questions for applicants?
You will need to contact our customer support team to change this setting. You can reach our support team here.
How do I renew my expired job listing?
Log into your account and select “Your jobs” from the main navigation. In the “Status” drop down menu, choose “Expired” and click “Filter.” Locate the job you wish to repost and click “repost.”
How do I access applications that my job listing has received?
You can manage your applications from the “Applications” page, which you can access in two ways:
From the applications page, you can:
How can I export my applications?
On “Applications” page, (see previous FAQ for how to access the applications page), select the tick box next to all applications you wish to export and the “Export” button becomes available. Click the “Export” button and from the pop up box click “Download now.”
The applications will be downloaded to your device as a zip file (compressed), which will include the applicant’s cover letter and resume.
How do I use the “Change status” feature when managing my applications?
On “Applications” page, (see previous FAQ for how to access the applications page), select the tick box next to any applications you wish to update and the “Change status” link becomes available. Click the “Change status” button and select the new status.
If you share your contact information, some candidates will choose to contact you directly instead of clicking the “Apply Now” button to submit their application materials and answer screening questions. You benefit when candidates apply through our system because you will then be able to view resumes and other materials for all applicants online, in one place, where you can also invite your colleagues to collaborate. In addition, you will always get an immediate email when someone applies to your job through Work for Good.
Even though your job listing has unlimited words, we advise you to be concise, clear and accurate. Be sure to clearly define the role and your needs and keep each statement in the job description short and to the point. Keywords in the job title and description will help qualified candidates find you in their search results. Ask yourself: “If I was looking for a position like this, what terms would I use in my search?”
Job descriptions typically include:
Consider upgrading your listing with a premium package to boost your visibility. You may also contact your Work for Good account rep before a listing expires, as they may have other suggestions.
Why do you recommend against including a phone number and/or email address in my job description?
If you share your contact information some candidates will choose to contact you directly and not to click the “Apply Now” button to submit their resume and interview answers. You benefit when candidates apply through our system because you are able to view resumes and interview answers online, collaborate on rating them with your colleagues, and you always get an immediate email when someone applies to your job.
What should I include in my job description?
Even though your job listing has unlimited words, we advise you to be concise, clear and accurate. Be sure to clearly define the role and your needs and keep each statement in the job description short and to the point. Keywords in the job title and description will help qualified candidates find you in their search results. Ask yourself: “If I was looking for a position like this, what terms would I search?” Job descriptions typically include:
For more job listing tips, check out this article from our Hiring Insight newsletter.
How can I attract more candidates?
Consider upgrading your listing with a premium package to boost your visibility. You may also contact your account rep before a listing expires as they may have other suggestions.
If you are paying online with a credit card, enter your code in the field that appears underneath the list of items in your cart, then click “Apply Promo.” This is the screen that appears BEFORE you enter your credit card information. If you need to be invoiced, you will need to contact your account rep and give them the discount code you want to use.
Yes. Please contact your account rep and request to be invoiced. This will not delay the activation of your listing. As soon as the account rep can process your order, your listing credit(s) will exist in your employer account. Work for Good tries to remain as paperless as possible so your electronic invoice will be emailed to the person who is associated with the employer account. Work for Good is on a 30 day net, so please pay all invoices within 30 days of receiving your invoice. Invoices not paid within 45 days will be assessed a $15 late fee.
Can my organization be invoiced for job listings?
Yes, please contact your account rep and request to be invoiced. This will not delay the appearance of your listing. As soon as the account rep can process your order, your listing credit(s) will exist in your employer account. Work for Good tries to remain as paperless as possible so your electronic invoice will be emailed to the person who is associated with the employer account. Work for Good is on a 30 day net, so please pay all invoices within 30 days of receiving your invoice.
Why can’t I save my credit card information on your website?
Our technology provider does not allow credit card information to be stored in order to maintain the highest levels of safety for our customers. We apologize for any inconvenience.
How can I view my previous purchases and print receipts?
Sign in to your account, click on “orders” and view and print the receipt.