- POSITION SUMMARY The Meals on Wheels Coordinator is responsible for the effective oversight and coordination of the Meals on Wheels program to ensure the timely, safe, and accurate delivery of meals to agency clients. This position manages client intake, meal ordering, scheduling, reporting, and problem resolution across multiple service locations. The coordinator works closely with the Director of Volunteer & Meal Programs to support volunteers, maintain delivery routes, and ensure compliance with program and regulatory requirements. In addition, the coordinator assists with agency-wide volunteer initiatives, seasonal events, and special projects that support the mission of Senior Services North Fulton, Inc., (SSNF).
- PRIMARY RESPONSIBILITIES Order and coordinate all meals for Meals on Wheels delivery routes and multiple senior center congregate meal programs.
- Manage client intake and processing for the Meals on Wheels program.
- Maintain regular communication with clients, volunteers and case managers to ensure program continuity and satisfaction.
- Manage monthly volunteer delivery calendars and ensure adequate coverage for all routes.
- Establish, update, and maintain accurate delivery routes from senior centers and the SSNF office.
- Collaborate with the Director of Volunteer & Meal Programs to support, and retain volunteers, including problem resolution and relationship development.
- Prepare and distribute written communications and supplies to home-delivered meal clients.
- Prepare required reports to track funding, meal orders and deliveries, delivery timeliness, and food temperatures in compliance with regulatory standards.
- Deliver Meals on Wheels routes as needed to ensure continuity of service.
- Assist with other volunteer programs and agency initiatives as assigned.
- REQUIRED EDUCATION, KNOWLEDGE, ABILITIES, AND SKILLS
- High school diploma required. College coursework, degree, or relevant work experience preferred.
- Strong interpersonal, communication, and organizational skills.
- Knowledge of roads, traffic patterns, and neighborhoods within the SSNF service area.
- Proficiency in Microsoft Office applications and database entry and management required.
- Ability to motivate, support, and work collaboratively with agency volunteers.
- Strong attention to detail and ability to manage multiple priorities.
- Flexibility and willingness to assist in areas beyond routine job responsibilities.
- Must be able to sit for long periods, work on computer, bend and reach, and lift up to 40lbs frequently
- Commitment to and support of the mission of Senior Services North Fulton, Inc.
This is a full-time position with benefits. Training on internal systems will be provided. Salary range: $38,000–$42,000, commensurate with experience. Send your resume and cover letter to mwilliams@ssnorthfulton.org
