Virtual Program Coordinator

Virtual Program Coordinator 

Contract Position with varied hours. 

GCN is seeking a virtual coordinator to run and monitor the zoom technology for our Nonprofit University classes as well as support various projects for departments in the organization.  

Must be able to successfully manage zoom technology including: break-out rooms, polling, chat, spotlighting, and other technical details for our instructors. Will need to open and close classes, admit individuals, handle technical questions for those logging in and provide other customer service to participants. Must manage chat function for questions for the instructor.   

Compensation is $15 -  $18 per hour depending on experience. 

Responsibilities  

• Prepares virtual classrooms, works with students ahead of the course to ensure connectivity, and monitors/troubleshoots virtual classrooms to ensure successful delivery of the course  

• Assist the instructor in setting up and testing the virtual classroom environment  

• Provide on-going support, troubleshooting and management of students connecting in a virtual classroom environment, and customer service as needed  

• Respond to student’s issues and questions regarding connecting to and using the Learning Management Platform (LMP), or other technical platforms/applications used during the course  

• Monitor classroom chat during the course for technical issues/problems, resolve and advise instructor as needed  

• The virtual classroom environment includes but is not limited to the following Learning Management Platforms: Zoom  

• Attends meetings and provides input associated with his/her area of expertise  

• Edits recordings of classes  

• Other administrative duties: This position will work cross-departmentally and assist with projects and virtual sessions as needed 

The hours for this position will vary from week to week depending on course schedules and project timelines.  

To Apply: 

Please send resume and brief overview of Zoom Platform experience level to hr@gcn.org with Virtual Program Coordinator in the subject line.   

GCN is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.