Director of Development Operations

This job description summarizes the job duties and expectations essential to the successful evaluation of the job. It is not intended to be complete in detail. Individuals classified in this job are expected to perform all the duties listed and, on occasion, may be required to perform other functions of higher or lower skill level not included in this job description. 

In addition to your salary, as a full-time employee you will have the following benefits 

available to you: 

• Health Insurance – employer paid premium for a high deductible plan. A co-pay plan 

option is available and the difference in premium can be set up as a pre-tax deduction. 

Family coverage is available at full cost but can be set up as a pre-tax deduction. 

• A Health Savings Account plan with investment options if on the high deductible 

insurance 

• Dental insurance – employer paid premium for employee. Family coverage available at 

pre-tax premiums. 

• Other insurance (vision, cancer, accident) is available for pre-tax premiums. 

• 403(b) retirement savings with employer match up to 6% of salary. 

• 13 paid holidays, a birthday holiday, 3-4 weeks of PTO based on years of experience. 

Position summary: 

The Director of Development Operations will play a crucial role in advancing our mission by leveraging cutting-edge technology and data-driven strategies to enhance our fundraising efforts. This position is responsible for optimizing the use of RE NXT software, implementing artificial intelligence solutions, plan compelling appeals, tracking fundraising metrics, managing event logistics, enhancing online giving platforms, and creating automated donor journeys. The ideal candidate will be technically proficient, detail-oriented and self-motivated, with a passion for Jesus. By integrating innovative technologies and fundraising best practices, this team member will drive efficiency and maximize results.

Major duties and responsibilities: 

1. To live a lifestyle that is above reproach and worthy of the calling of Jesus Christ.  To live in accordance with the faith statement and core values of TMS, with a commitment to be an example of life-long learning and continuous intentional growth in the study and life application of God’s Word. 

1. Collaborate with the VP for Advancement to develop and implement strategic plans for development operations, contributing data-driven insights and recommendations to increase fundraising results.
2.  
3. Oversee the selection, migration, use and optimization of software for donor management, reporting and integration with other systems, leveraging all features to maximize our fundraising success.   

1. Develop and maintain new systems powered by artificial intelligence to identify and engage current and potential donors.  Develop and maintain automated donor journeys to scale our donor engagement efforts and increase donor retention.
2.  
3. With copywriting support from our communications team, plan segmentations and strategies for compelling and personalized fundraising appeals to be used in omnichannel campaigns.
4.  
5. Create automated dashboards to track key performance indicators (KPIs) for fundraising activities and monitor our progress towards goals. Generate and analyze reports to inform strategic decisions and identify opportunities for improvement.
6.  
7. With support from the events team, plan and coordinate logistics for fundraising events, ensuring seamless execution. Manage vendor relationships, event timelines, logistics, and on-site support.
8.  
9. Collaborate with the web development and design teams to ensure our online giving pages are donor-centric and effective.
10.  
11. Develop annual giving programs and systems such as monthly giving to build a strong pipeline of donors at all levels of the giving pyramid. 

1.  Any other reasonable duties as assigned by supervisor.  

Job knowledge and experience: 

• This position requires a college degree and significant work experience in a related field.      
• Proficiency with MS Office. 
• Technical acumen and experience with artificial intelligence is critical. 
• Ability to act with integrity and maintain confidentiality in all matters. 
• Ability to work collaboratively in a team setting. 
• Experience in a fundraising office with an understanding of donor cultivation and solicitation is highly preferred. 
• Experience with RE NXT is highly preferred. 
• Knowledge of global missions is a plus. 

Personal requirements:  

The ideal candidate will be highly detail-oriented, self-motivated, and have strong analytical skills, proven project management abilities, and a passion for the mission of TMS Global. Adaptability to changing priorities and new technologies, creativity in problem-solving, a strong sense of ethics and commitment to donor privacy and data security are also crucial for success. 

Physical requirements: 

Work should require light physical activity with a reasonable amount of repetitive motion. This position may require off-site travel one to five times per year. 

TMS Global is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, age, disability, or veteran status. As a faith-based organization, we are permitted to hire individuals who share our Christian faith and values, in accordance with applicable law. We are committed to creating an inclusive environment that respects and values diversity. 

To apply please email your resume and cover letter to Kate Bryant at hr@tms-global.org  

ABOUT TMS GLOBAL  

Our Mission: TMS Global exists to mobilize and deploy the body of Christ globally to join Jesus in His mission, especially among the least-reached peoples. 

Our Vision: The kingdom of God advancing among all peoples bringing about redemption and reconciliation through Jesus Christ. 

Our Strategies: Mobilize the Body of Christ so that it will live and share the gospel incarnationally in order to more effectively make disciple-makers who lead communities that do and proclaim God’s mercy and justice. 

Our Story: In a world longing for hope and healing, TMS Global began in 1984 with a plan to share the love and message of Jesus across cultures and equip Christ-followers to faithfully engage their neighbors. Since then, we have trained, mobilized, and served thousands of disciple-makers and global partners—empowering them to cross cultural and geographic boundaries with the Gospel. Our workers have stepped into bustling cities, remote villages, and everywhere in between, bringing Christ’s love where it is needed most. But our mission doesn’t stop at the border. Across the United States and around the world, we have partnered with churches, helping them rediscover their calling to reach their neighbors and embrace God’s global vision.  Will you join us? 

Our Values: 

Humble learners - Entering each context and culture with an open posture, depending on God and attentive to others for insight. 

People in community - Connecting deeply with one another, prayerfully caring for the whole person and whole communities as we invite people into the kingdom of God. 

Spirit-led adaptability - Allowing the work we do to be shaped by the Spirit of God in every context according to what God is already doing in each heart and community. 

Integrity - Living out our faith in Jesus in all aspects of our personal and organizational life.