Circles Coach

Organization Overview

Circles Cobb is a local chapter of Circles USA, a nonprofit working to build community to end poverty through intentional friendships, personal transformation, and systemic change led by the people closest to the challenge.

Position Overview

The Circles Coach is a leader whose primary role is to work within the Circles community, supporting and meeting regularly with program participants and mentors. The Coach has experience working with diverse socio-economic communities, a deep knowledge of poverty, skills in community organizing, volunteer management, and an awareness of the human services field and social service resources in the community.

Responsibilities

●      Promote a supportive, inclusive, positive culture within the Circles community so all participants, mentors, and volunteers feel supported

●      Assist in the recruitment of participants, mentors and other volunteers

●      Assist with interviews, selection and enrollment of program participants

●      Training of participants and mentors

●      Assist program participants and mentors with setting S.M.A.R.T. goals, tracking progress, address hindrances/barriers to achieving goals, and identifying through data what goals/outcomes were met

●      Run weekly meetings covering topics relevant to the Circles model

●   Maintain an accessible file with meeting agendas, PowerPoint presentations, notes

●   Ensure training materials are updated, printed and available to participants and mentors

●   Work with staff & volunteers to ensure meeting space is prepped and ready for Circles community each week

●      Maintain open and honest communication within the Circles community and work to mediate issues and resolve conflict when needed

●      Maintain a record of monthly coaching conversations with program participants and mentors

●      Act as cheerleader to participants and mentors, keeping them encouraged and helping to manage expectations

●      Work with participants to discuss the CLIFF Effect and taking their financial/employment goals into account, plan when they might hit this barrier, work with the Services Team to help identify resources to fill in the gaps

●      Oversee data collection and input of data into the Circles USA data system

●      Ensure confidentiality in all communications – both written and oral

●      Communicate with Program Manager on participant involvement and relevant personal situations and complete additional tasks as assigned by the Program Manager

●      Stay in contact with Circles USA for support and best practices

●   Participate in Circles USA webinars for coaches

●      Represent Circles in the Cobb community, helping to educate others on poverty, barriers to overcoming poverty, the Circles model and how they can make a difference

This job description is intended to be general and will evolve over time and is subject to periodic updating.

Qualifications

Experience and Education

●      Preferred Bachelor’s Degree or equivalent years of experience

●      High school diploma or equivalent required

●      Management experience a plus

●      Minimum two years of experience in the Human Services field preferred

●      Excellent computer skills and familiarity with Google Suite

Additional Skills Required for Success

●      Ability to relate authentically and effectively with people from diverse socio-economic backgrounds

●      Excellent interpersonal skills, with a high level of confidentiality, discretion and professionalism

●      Ability to delegate tasks rather than “doing it all”

●      Ability to remain calm amidst stress or conflict and to mediate disagreements

●      Familiarity with available social services in the community

●      Ability to negotiate and advocate on behalf of those experiencing poverty

●      Excellent time-management and organizational skills, including ability to plan, organize and prioritize workload

●      Self-motivated with the ability to work both independently and as a member of a team

●      Excellent problem-solving skills and the tenacity needed to achieve resolution

●      Detail oriented

●      Excellent verbal and written communication skills

●      Ability to work a flexible schedule to meet the needs of the Circles community – weekly meetings in the evening and availability to meet with participants and mentors in the evening as the need arises

●      Punctuality and consistent work attendance

●      Ability to lift up to 40 pounds

Other Important Information

Position: Part-time, 20-25 hours per week. Opportunity for growth as we expand into neighboring communities in Cobb County, Georgia

Pay rate: $20-$22 per hour

Location: TBD – combination of in office and work from home

Hours: Flexible. We meet each Tuesday evening from 4-9 pm in Austell – this in-person meeting is required.

If you have an interest in this position, please send resume to Barbara@CirclesCobb.org.